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    Tenant Fee Information

    Tenant Fee Information

    Tenant Fee Information

    As well as paying the rent, you may also be required to make the following permitted payments.

    Before the Tenancy Starts – Holding Deposit

    <strong>Before the Tenancy Starts – Holding Deposit</strong>

    Before the Tenancy Starts – Holding Deposit

    A holding deposit equivalent to 1 week’s rent is required to secure the property and pause viewings while we conduct references and Right to Rent checks. We are permitted to retain up to £50.00 per person if the tenant withdraws from the application, fails referencing due to misleading or false information, fails the Right to Rent check, or does not provide the necessary documents within 15 days. If the tenancy proceeds successfully, the holding deposit will be applied either to the Damage Deposit or the First Month’s Rent.

    Damage Deposit

    Damage Deposit

    A damage deposit equal to 5 weeks’ rent is required. This deposit is held by the landlord and protected in a government-approved tenancy deposit scheme. Evidence and prescribed information about the specific scheme will be provided to you within 30 days of the deposit being paid.

    Changes to the Agreement

    Changes to the Agreement

    Requests to vary the terms of the tenancy are capped at £50, unless higher costs are incurred, in which case written evidence will be provided.

    Late Payment of Rent

    Late Payment of Rent

    Interest may be charged on late rent payments at a rate of 3% above the Bank of England base rate, applied after 14 days of non-payment.

    Lost Keys or Security Devices

    Lost Keys or Security Devices

    You may be charged for the reasonable costs of replacing lost keys or other security devices. Receipts and evidence of the cost will be provided.

    Early Termination

    Early Termination

    If you request to leave the tenancy early, you may be required to pay any unpaid rent and any other reasonable costs incurred by the landlord as a result.

    Other Permitted Payments

    Other Permitted Payments

    Other payments may be requested, if permitted under relevant legislation, including contractual damages not listed above.

    Tenant Protection

    <strong>Tenant Protection</strong>

    Tenant Protection

    Stoneshaw Estates is a member of The Property Ombudsman, a government-approved redress scheme. We are also a member of Money Shield, a client money protection scheme.

    What people say about Stoneshaw

    Average customer rating:
    4.9/5
    based on 832 independently verified reviews provided by Google and Estas
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    Our Office 

    271 Heathway
    Dagenham
    Essex
    RM9 5AQ
    T: 0208 595 3380
    E: info@stoneshaw.com

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